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How lucky75 Handles Your Personal Information

This policy tells you exactly what data lucky75 collects when you open an account, make a deposit, or reach out to support — and how we keep it safe.

Account data kept secureJazzCash, Easypaisa, Raast payment info protectedNo data sold to third partiesYour rights, clearly stated
lucky75 How lucky75 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

Our approach to your data is practical and specific. We apply encryption to data in transit and at rest, and access to your account records is restricted to staff who need it to resolve a support request or process a payment. Here is how the four key areas work on lucky75.

Payment Data Handling When you deposit via JazzCash, Easypaisa, or Raast, we store only the transaction reference and amount. Full wallet numbers or PIN details never pass through our servers.
Cookies and Session Data We use functional cookies to keep your session active on mobile and desktop. Analytics cookies help us fix slow load times. You can manage cookie preferences in your browser settings.
Account Security and Access Each login on lucky75 goes through an OTP step sent to your registered mobile number. This means only you can access your account data, even if your password is compromised.
Data Retention and Deletion We keep your account data for as long as your account is active and for a period after closure, as required where access is permitted under local law. You can request deletion by contacting support.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something on file, or raise a concern about how your information is handled, our support team is the right starting point. Use any of the channels below and mention that your request is privacy-related so it reaches the right person quickly.

Live Chat Open the chat icon on lucky75 from any device. State that your query is a privacy request and a support agent will escalate it to the data team.
Email Support Send your request to our support address listed on the Contact page. Include your registered mobile number so we can verify your account before responding.
Account Help Centre Log in to your account on lucky75, go to Account Settings, and use the Help section to submit a data or privacy query directly from your profile.

Common Questions About Your Data on lucky75

These are the questions we hear most from Pakistan users about how their personal data is handled on lucky75. If your question is not here, reach out via live chat or email and mention it is a privacy matter.

We collect your name, mobile number, and the payment reference data from your JazzCash, Easypaisa, or Raast transactions. No full wallet credentials are stored on our side.

We share only what is necessary with the payment processor networks behind your chosen wallet. We do not sell or share your data with advertisers or unrelated third parties.

Log in to lucky75, go to Account Settings, and submit a data access request via the Help section. Or contact support directly by email, quoting your registered mobile number.

Yes. Submit a deletion request through support or the Help section in your account. We will process it in line with retention requirements that apply where access is permitted under local law.

Functional cookies keep your session active so you stay logged in when switching between mobile and desktop. Analytics cookies help us identify pages with slow load times on mobile browsers.

Yes. If we make a material change to this policy, we will notify you via your registered contact details before the change takes effect. Minor edits are updated on this page directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.